How to divert calls on samsung
Diverting calls can be a useful feature on your Samsung device. Whether you need to redirect calls to another number while you’re away or want to selectively forward calls to a specific contact, this guide will walk you through the steps to set up call divert on your Samsung phone.
To start, open the Phone app on your Samsung device. This is usually located on your home screen or in the app drawer. Once the app is open, find the menu icon, which is usually represented by three dots or lines in the top-right corner of the screen. Tap on this icon to access the settings menu for the Phone app.
Within the settings menu, look for the option that says “Call Settings” or “Call Features.” Tap on this option to open the call settings menu. From there, you should see a list of different call settings and features that you can configure on your Samsung device.
Scroll through the options until you find the “Call forwarding” or “Call divert” setting. This setting may also be labeled as “Forward when unreachable” or “Forward when busy.” Once you locate this option, tap on it to enter the call divert settings.
Within the call divert settings, you will see various options for forwarding calls. You can choose to forward calls when your phone is busy, unanswered, unreachable, or all of the above. Select the option that suits your needs and enter the phone number to which you want calls to be diverted.
What are the Steps to Divert Calls on a Samsung Phone?
Diverting calls on your Samsung phone can be a useful feature when you’re unable to answer incoming calls. With just a few simple steps, you can easily set up call forwarding on your device. Here’s how:
Step 1: Open the Phone App
The first step is to open the phone app on your Samsung device. You can usually find it on the home screen or in the app drawer. Tap on the phone icon to launch the app.
Step 2: Access Call Settings
Once you have the phone app open, look for the three dots (menu icon) usually located in the top-right corner of the screen or in the lower section of the screen depending on your device’s model. Tap on the menu icon to open the call settings menu.
Step 3: Open Call Forwarding Settings
In the call settings menu, you should see various options related to call settings. Look for the “Call forwarding” or “Call divert” option and tap on it to proceed further.
Step 4: Choose the Type of Call Forwarding
After tapping on the call forwarding option, you will see various types of call forwarding options such as “Always forward”, “Forward when busy”, “Forward when unanswered”, and “Forward when unreachable”. Choose the appropriate option based on your needs for call diversion.
Step 5: Enter the Diverted Phone Number
Once you’ve chosen the appropriate call forwarding option, you’ll be prompted to enter the number to which your calls will be diverted. Enter the number and make sure it is entered correctly to avoid any issues with call forwarding.
Note: If you’re forwarding calls to an international number, be sure to include the country code.
Step 6: Enable Call Forwarding
After entering the number, enable call forwarding by toggling the switch or selecting the “Enable” option. The process may vary based on your device’s model and the version of the Android operating system.
That’s it! Your calls will now be diverted to the specified number based on the call forwarding option you’ve chosen. You can easily disable call forwarding by following the same steps and selecting the “Disable” or “Turn Off” option.
Note: Call forwarding and diverting options may vary depending on your Samsung phone model and the version of the Android operating system it is running.
Now you can set up call forwarding on your Samsung phone and ensure that you never miss an important call, even when you’re unable to answer!
Step 1: Accessing the Phone Settings
To divert or forward calls on your Samsung device, you need to access the phone settings. Follow these steps:
- Unlock your Samsung device by entering your passcode or using your fingerprint or face recognition.
- On the home screen, locate the “Settings” app. It is represented by a gear icon and can usually be found in the app drawer or the Quick Settings panel.
- Tap on the “Settings” app to open it.
- In the settings menu, scroll down or search for the “Call settings” option. It may be placed under the “Connections” or “Advanced features” section, depending on your specific Samsung device model.
- Once you find the “Call settings” option, tap on it to enter the call settings menu.
You have now successfully accessed the phone settings on your Samsung device. Proceed to the next steps to continue diverting your calls.
Step 2: Navigating to the Call Settings Menu
Once you have unlocked your Samsung device, follow these steps to navigate to the Call Settings menu:
- Locate and tap on the Phone app on your home screen or in the app drawer. The icon resembles a green phone receiver.
- Once the Phone app is open, look for the three-dotted menu icon in the upper-right corner of the screen.
- Tap on the menu icon to open a dropdown list of options.
- Find and select Settings from the dropdown list. This will open the Call Settings menu.
By following these steps, you will be able to navigate to the Call Settings menu on your Samsung device. Next, we will discuss the options available in the Call Settings menu for diverting calls.
Step 3: Enabling Call Forwarding
After accessing the settings menu on your Samsung device, you can now proceed to enable call forwarding. Here is a step-by-step guide:
1. | Locate and tap on the “Calls” or “Additional settings” option in the settings menu. |
2. | Scroll down and tap on the “Call forwarding” or “More settings” option. |
3. | Select the “Voice call” or “Voice call forwarding” option. |
4. | Tap on the “Always forward” or “Forward when unreachable” option. |
5. | Enter the phone number you want to forward your calls to. |
6. | Tap on the “Enable” or “OK” button to activate call forwarding. |
7. | Confirm the activation by checking the call forwarding status on your device. |
By following these steps, you will be able to properly enable call forwarding on your Samsung device, ensuring that your calls are diverted to the desired phone number.
Step 4: Choosing the Type of Call Diversion
Once you have accessed the Call Settings menu, you will need to choose the type of call diversion that you want to set up on your Samsung device. There are multiple options available to suit your specific needs:
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Divert all calls: This option allows you to divert all the incoming calls to a different number. It is useful if you want to redirect all calls to another phone or voicemail.
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Divert when busy: If you are already on a call or your phone is busy, this option allows you to divert the incoming calls to another number. It ensures that you don’t miss any important calls while you are occupied with another call.
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Divert when unanswered: With this option, you can set up call diversion when you don’t answer the calls within a certain number of rings. You can redirect the calls to another number or a voicemail to ensure you never miss any calls, even if you are unable to answer them personally.
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Divert when unreachable: This option comes in handy when your Samsung device is out of network coverage or switched off. By enabling call diversion when unreachable, you can redirect the calls to an alternative number or voicemail, ensuring that you don’t miss any important calls, even when your device is unreachable.
Choose the type of call diversion that suits your requirements and continue with the next steps to set up call diversion on your Samsung device.
Step 5: Entering the Diverted Phone Number
Once you have selected the diversion option that suits your needs, it’s time to enter the phone number to which you want to divert your calls. Follow these steps:
- On your Samsung device, open the “Phone” or “Dialer” app.
- Tap on the menu icon (usually represented by three dots or lines) located at the top right corner of the screen.
- From the dropdown menu, select “Settings” or “Call Settings.”
- Scroll down and locate the “Call Divert” or “Call Forwarding” option. Tap on it.
- If prompted, choose the option that allows you to divert calls when the line is busy or when there is no answer.
- Now, you will see an option to enter the diverted phone number. Tap on it.
- Using the on-screen keypad, enter the phone number to which you want to divert your calls. Make sure to include the full international or local code.
- Once you have entered the number, tap on the “Save” or “OK” button to apply the changes.
Now, all your incoming calls will be diverted to the phone number you entered. If you want to disable call diversion, simply go back to the “Call Divert” or “Call Forwarding” setting and choose the “Turn off” or “Disable” option.
Step 6: Confirming the Diversion Settings
After setting up the call diversion on your Samsung device, it is important to confirm the diversion settings to ensure that calls are being redirected as desired. Follow the steps below to verify the diversion settings on your phone:
Method 1: Via Phone Settings
- Open the “Phone” app on your Samsung device.
- Tap on the “Menu” or “More” button (usually represented by three dots).
- Select “Settings” from the menu.
- Scroll down and choose the “Call forwarding” or “Call settings” option.
- Verify that the desired call diversion settings are enabled and correctly configured.
Method 2: Check Diversion on Another Phone/Number
If you have diverted your calls to another phone number, you can use a separate phone to test whether the calls are being correctly forwarded. Here’s how:
- Have someone call your original phone number.
- Check if the call gets forwarded to the designated number.
By confirming that calls are being correctly diverted, you can rest assured that your Samsung device is redirecting calls according to your preferences. Make sure to periodically review and adjust the call diversion settings as needed for your changing needs and circumstances.