How to cancel voicemail on ee
If you are an EE customer and no longer wish to use the voicemail service, you have come to the right place. This step-by-step guide will walk you through the process of canceling your voicemail on EE, ensuring that you no longer receive any messages or notifications. Whether you prefer to answer calls directly or use another voicemail service, this guide will help you disable voicemail on EE in no time.
To cancel voicemail on EE, follow these simple steps. Firstly, dial the number 1760 on your EE mobile phone. This is the shortcode specifically set up by EE for canceling the voicemail service. Once you have dialed the number, follow the instructions provided to complete the cancellation process.
If you encounter any difficulties or have specific requirements, it is recommended to contact the EE customer support team. They will be able to assist you personally and address any questions or concerns you may have regarding canceling your voicemail service.
By canceling voicemail on EE, you can reclaim control over how you manage your incoming calls. Say goodbye to missed messages and hello to your preferred call handling method.
Steps to Deactivate Voicemail on EE
If you’re looking to cancel voicemail on your EE mobile phone, follow the steps outlined below:
Step 1: Begin by unlocking your mobile phone and navigating to the main menu.
Step 2: Find and open the “Phone” app which is usually represented by a green telephone icon.
Step 3: From the “Phone” app, locate and press the “Keypad” option. This will open the keypad screen.
Step 4: On the keypad screen, dial the code “*#67#” followed by the call button. This will show you the current status of your voicemail settings.
Step 5: Write down the listed number which represents the voicemail’s divert status. For example, the number “1234567890” indicates that voicemail divert is active.
Step 6: Return to the main menu and locate the “Settings” app. This app icon typically resembles a gear or cog.
Note: The steps below may vary depending on your phone model and operating system version.
Step 7: Open “Settings” and scroll through the options until you find “Call Settings” or a similar option.
Step 8: Within “Call Settings,” you may see an option named “Voicemail” or “Voicemail Settings.” Tap on this option.
Step 9: In the “Voicemail” settings, you’ll find various options related to voicemail configuration.
Step 10: Look for an option that says “Cancel Voicemail” or something similar and select it.
Step 10: A confirmation message may appear, stating that cancelling voicemail will disable call forwarding to voicemail. Press “OK” to confirm.
Step 11: Once you have canceled voicemail, return to the keypad screen and again dial “*#67#” to verify that the divert status has changed.
Congratulations! You have successfully deactivated voicemail on your EE mobile phone. Now incoming calls will no longer be forwarded to your voicemail.
Checking Account Type
When managing your EE voicemail, it is important to understand the different types of checking account options available. These account types vary based on their features, requirements, and associated costs. Before canceling your voicemail, it is crucial to determine the most suitable account type for your needs.
Standard Checking Account
Standard checking accounts are the most basic account type offered by EE. They usually have no minimum balance requirements or monthly fees, making them a popular choice for individuals who only require basic voicemail services.
Premium Checking Account
A premium checking account provides additional features and benefits compared to a standard checking account. These features may include higher voicemail storage capacity, advanced voicemail management options, and priority customer support. However, premium checking accounts typically have minimum balance requirements and may charge a monthly fee.
Business Checking Account
For those using EE voicemail for business purposes, a business checking account might be the most suitable option. These accounts offer services tailored to meet the needs of businesses, such as multiple mailboxes, voicemail forwarding, and customizable greetings. Business checking accounts may have higher fees and stricter requirements than other account types.
Before canceling your voicemail service on EE, carefully evaluate your requirements and compare the features and costs associated with different checking account types. Consider your usage patterns, business needs, and budget to ensure you choose the most appropriate account type for your voicemail needs.
Dialing the Deactivation Code
To cancel your voicemail service on your EE phone, you can simply dial the deactivation code provided by EE. This will disable your voicemail and stop any incoming calls from diverting to your voicemail inbox.
To deactivate your voicemail, follow these steps:
Step 1: Open the Dialer
Open the dialer app on your EE phone. You can usually find the dialer app on your home screen or in the app drawer.
Step 2: Dial the Deactivation Code
Once you have the dialer app open, dial the deactivation code provided by EE. The deactivation code may vary depending on your phone model and service provider. Please refer to the instructions provided by EE for the correct deactivation code.
Step 3: Press the Call Button
After entering the deactivation code, press the call button to initiate the call. Your phone will dial the code and cancel your voicemail service.
It’s important to note that cancelling your voicemail service may result in missed calls if you are unable to answer them. Also, keep in mind that cancelling voicemail may not be reversible, so make sure this is the desired action before proceeding.
If you require any assistance or have any questions, please contact EE customer support for further guidance and clarification.
| Step | Description |
|---|---|
| Step 1 | Open the Dialer |
| Step 2 | Dial the Deactivation Code |
| Step 3 | Press the Call Button |
Verifying Deactivation Request
Before proceeding with the cancellation of your voicemail on EE, there is a simple verification process to ensure your request is valid and authorized. Please follow the steps below:
|
Step 1: |
Call your EE voicemail service from your EE handset. |
|
Step 2: |
Listen to the prompts and navigate to the “Account Settings” or “Voicemail Settings” option. |
|
Step 3: |
Enter your voicemail PIN or password when prompted. |
|
Step 4: |
Access the “Cancel Voicemail” or “Deactivate Voicemail” option. |
|
Step 5: |
Follow the instructions to confirm the cancellation request. |
By completing these steps, you will verify your identity and provide consent for EE to deactivate your voicemail service. Please note that once the service is deactivated, any saved voicemails will be permanently deleted.
Receiving Confirmation Message
Once you have successfully canceled your voicemail on EE, you will receive a confirmation message to acknowledge the changes made to your account settings.
The confirmation message will generally be sent to your registered mobile number or email address associated with your EE account. It will provide you with the necessary information to confirm the cancellation and may also include any alternative options or features that may be relevant to your subscription.
Why is the Confirmation Message Important?
The confirmation message serves as evidence and documentation of the cancellation request you have made for your voicemail service on EE. It acts as a safeguard against any future discrepancies or issues that may occur regarding your account services.
What to do if you Don’t Receive a Confirmation Message?
If you don’t receive a confirmation message after canceling voicemail on EE, it is advisable to contact EE customer support for assistance. They will be able to provide clarification on the status of your cancellation and help resolve any discrepancies or issues that may have occurred along the way.
Testing Voicemail Deactivation
If you want to cancel the voicemail service on your EE mobile phone, it is important to test whether the deactivation process was successful. Here are a few steps to help you test the deactivation:
Step 1: Make a Test Call
To ensure that the voicemail service is deactivated, call your EE mobile phone from another device. Let it ring a few times and see if it goes straight to your phone’s regular ringing tone. If it does, it means that the voicemail service has been successfully deactivated.
Step 2: Forward Calls to Another Number
Another way to test the deactivation is by forwarding your calls to another number. Access the call forwarding settings on your EE mobile phone and set it to forward all incoming calls to another number, such as your home phone. If all calls are successfully forwarded without going to voicemail, it confirms that the voicemail service has been deactivated.
Testing the deactivation process for voicemail is important to ensure that callers are able to reach you directly instead of being directed to voicemail. By following these steps, you can confirm if the voicemail service has been disabled on your EE mobile phone.
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