How long do asos returns take
Returning items you purchased online can sometimes be a hassle, but ASOS makes it easy with their convenient return policy. Whether you need to exchange an item or get a refund, ASOS offers a straightforward process that ensures customer satisfaction.
When it comes to the duration of ASOS returns, the time it takes for your return to be processed largely depends on the shipping method you choose. If you opt for the standard return shipping option, it may take a bit longer compared to the express method.
If you’re using the standard return label provided by ASOS, it typically takes around 10 days for your return to reach their warehouse. Once they receive your package, it can take up to 5 business days for the return to go through the necessary checks before your refund or exchange is processed.
On the other hand, if you decide to use the express return method, you can expect a faster turnaround time. With this option, your return is likely to reach ASOS’s warehouse within 5 days. The processing time for your refund or exchange is also quicker, usually taking 2-3 business days.
Note that these timeframes are an estimate and may vary depending on factors such as your location and any potential delays in shipping. However, ASOS strives to ensure that returns are processed as quickly as possible, allowing you to enjoy a seamless shopping experience.
How Long Does the ASOS Returns Process Take?
Returning items to ASOS is a straightforward process that usually takes around two weeks to complete from start to finish. However, the duration of the returns process can vary depending on various factors.
Initiating the Return
To begin the returns process, first visit the ASOS website and sign in to your account. Go to your order history and select the items you wish to return. Indicate the reason for the return and choose your preferred return method, such as ASOS free, ParcelShop drop-off, or Post Office drop-off. After confirming your return request, you will receive an email containing your Return Authorization Number (RAN), labels, and instructions.
Packaging and Sending the Return
Next, carefully package your items and attach the provided labels. If using ASOS free return, drop off your parcel at your local Post Office or designated courier pickup point. For ParcelShop drop-off, take your parcel to the selected ParcelShop location. If opting for Post Office drop-off, take your parcel to the Post Office along with the provided returns label. Keep the proof of postage until your return has been completed.
Note that international and non-mainland UK returns might have different procedures and timeframes. ASOS will provide specific instructions for these cases.
Processing and Refunds
Once ASOS receives your returned items, the processing time typically takes 5-7 business days. During this period, the items undergo an inspection process to ensure they meet the return policy requirements. If everything is in order, ASOS will issue a refund to your original payment method. Please note that it may take additional time for the refund to appear on your account due to processing by your bank or payment provider.
| Return Method | Estimated Processing Time (from ASOS warehouse receipt) |
|---|---|
| ASOS free return | 5-7 business days |
| ParcelShop drop-off | 7-10 business days |
| Post Office drop-off | 7-10 business days |
Total Timeframe
Taking into account both the return initiation and processing periods, the overall ASOS returns process can range from 12 to 17 business days, although in some cases it may be faster or slower depending on the individual circumstances.
To ensure a smoother and faster returns process, it’s important to carefully follow ASOS’s instructions, securely package your items, and retain any proof of postage. This will help mitigate any potential delays or issues and ensure that the return and refund process is completed as efficiently as possible.
ASOS Returns Delivery Time
If you need to return an item to ASOS, you may be wondering how long it will take for your return to be delivered. The delivery time for ASOS returns depends on several factors, including your location and the shipping method you choose.
When you initiate a return with ASOS, you will be provided with a prepaid return label. You can choose to use a courier service or drop off your return at a designated location, such as a post office. The shipping method you select will determine the delivery time for your return.
If you choose to use a courier service, such as DHL or UPS, the delivery time will typically be faster. You can expect your return to be delivered within a few days, depending on your location and the efficiency of the courier service.
If you choose to drop off your return at a post office or a designated location, the delivery time may be slightly longer. The return will need to be processed and transported to the ASOS warehouse before a refund or exchange can be issued. This process usually takes a few extra days.
Once your return is received at the ASOS warehouse, it will be inspected to ensure that it meets the return policy requirements. If everything is in order, you will receive a refund or an exchange within a few business days.
It’s worth noting that the delivery time for ASOS returns may also be affected by external factors, such as holidays or unforeseen events. It’s always a good idea to check with the courier service or ASOS customer service for any updates or delays.
In summary, the delivery time for ASOS returns depends on your location and the shipping method you choose. If you use a courier service, you can expect a faster delivery time. Dropping off your return at a designated location may take slightly longer. Once your return is received at the ASOS warehouse, you can expect a refund or exchange within a few business days.
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