How to cancel my heritage subscription

Harrison Clayton March 22, 2023 10

If you have been using My Heritage and have decided that it is time to cancel your subscription, you may be wondering how to go about it. This article will guide you through the steps you need to take in order to cancel your My Heritage subscription.

First, it is important to note that the cancellation process for My Heritage is relatively straightforward. You do not need to go through a long and complicated procedure in order to cancel your subscription.

To cancel your My Heritage subscription, you will need to log into your account on the My Heritage website. Once you have logged in, navigate to the “Account Settings” page. Here, you will find an option to manage your subscription.

Click on the “Manage Subscription” button and you will be taken to a page where you can cancel or modify your subscription. Make sure to read the information provided carefully, as there may be specific instructions or requirements for cancelling your subscription.

When you are ready to cancel your subscription, click on the “Cancel Subscription” button. You may be asked to provide a reason for cancelling your subscription, but this is not always necessary. Finally, confirm your cancellation and you will receive a confirmation email from My Heritage.

It is important to note that if you have paid for a subscription in advance, your cancellation will not result in an automatic refund. However, you will still be able to access the My Heritage services until your subscription expires.

By following these simple steps, you can easily cancel your My Heritage subscription and avoid any future charges. Whether you have found alternative genealogy services or simply no longer need the features offered by My Heritage, cancelling your subscription is a straightforward process.

Remember to always double-check your account settings and read any information provided by My Heritage before cancelling your subscription. This will ensure that your cancellation process goes smoothly and without any difficulties.

Cancel My Heritage Subscription

If you are looking to cancel your My Heritage subscription, follow the steps below to ensure a smooth cancellation process:

Step 1: Sign in to your My Heritage account

Step 2: Navigate to the “Subscription” section in your account settings

Step 3: Locate the option to cancel your subscription and click on it

Step 4: You may need to provide a reason for cancellation, so be prepared to provide any necessary information

Step 5: Follow the on-screen prompts to complete the cancellation process and confirm your cancellation

Note: Keep in mind that canceling your My Heritage subscription will result in the loss of any benefits or services associated with your subscription. If you are only looking to downgrade your plan or make changes, consider reaching out to My Heritage customer support for assistance.

Disclaimer: The information provided here may not be up to date or accurate. It is always recommended to refer to the official My Heritage website and contact their customer support for the most accurate and up-to-date information regarding subscription cancellation.

Step-by-Step Guide

Follow these steps to cancel your Heritage subscription:

1. Log in to your Heritage account on their website.

2. Go to the Account Settings page.

3. Look for the Subscription or Payment tab.

4. Click on the Cancel Subscription button.

5. A confirmation message will appear. Read it carefully.

6. If you still want to cancel, click on the Confirm button.

7. Your Heritage subscription will now be cancelled.

Please note that cancelling your subscription will terminate all access to Heritage’s premium features and any saved data. Make sure to back up any necessary information before proceeding.

Common Questions

Here are some common questions about cancelling your Heritage subscription:

1. How can I cancel my Heritage subscription?

To cancel your Heritage subscription, you will need to follow these steps:

Login to your Heritage account
Go to the “Account Settings” page
Click on the “Subscription” tab
Scroll down and click on the “Cancel Subscription” button
Follow the prompts to confirm the cancellation

2. Is there a cancellation fee?

No, there is no cancellation fee for cancelling your Heritage subscription. You can cancel at any time without incurring any additional charges.

3. Will I receive a refund if I cancel mid-subscription?

Yes, if you cancel your Heritage subscription mid-subscription, you will be eligible for a refund for the unused portion of your subscription. The refund will be processed according to Heritage’s refund policy.

4. Can I re-subscribe after cancelling?

Yes, you can re-subscribe to Heritage after cancelling your subscription. Simply log in to your account and follow the steps to subscribe again. Please note that any promotional discounts or offers you had before may not be available when you re-subscribe.

5. What happens to my family tree and data after I cancel?

Your family tree and data will be saved and stored in your account even after cancelling your Heritage subscription. You will still be able to access and view your family tree, but some features and services may be restricted or require a subscription.